Payment on WeChat, the Chinese new year Hong Bao success story

2018 is the ‘Year of the Dog’ according to the Chinese calendar and it was celebrated with grandeur. Families get together to celebrate New Year and tradition involves exchange of red envelopes with ‘lucky money’ along with positive wishes. With the modernization and technology advancements, this tradition is now also practiced via digital medium. It was in 2014, when WeChat, the mobile instant messaging service introduced the ability to send virtual red envelopes of money to your phone contacts via its mobile payment platform.

 

This year, WeChat witnessed a 15% surge in the number of people using the service as compared to last year. Close to 688 million people used the service on February 15th ( Eve of Chinese New Year) with Beijing, Chengdu and Chongqing accounting for the majority of the users. In a country where 95% of the population access internet through their mobile phones, more and more people prefer using WeChat to send red envelopes because of speed and convenience.

 

At the stroke of midnight on Chinese New Year, a shower of red envelopes or ‘WeChat Red Packets’ filled the mobile screens across China. Data shows that the highest number of red packets were exchanged amongst the post-80’s generation who accounted for close to 32%. Following them, were the post-90’s and post-70’s comprising of 27% and 22% generation respectively. These users were referred to as the ‘Red Packet Army’.

 

What’s more? WeChat was also able to track the fastest single user and the most generous user of the red packet. Apart from this, the time spent by users during their purchase was also tracked and the most active segments for WeChat pay were retail stores, dining and public transport.

How Marketing on WeChat is going to change in 2018?

WeChat is one of the most widely used apps in China. With over 900 million users, the app has been making waves in China with their constant innovations and updates!

 

It’s only natural that the most popular app has somehow affected the purchase behavior of users online.

 

Let’s see how WeChat has impacted the Digital consumer trends –

 

Mobile

 

Mobile has become the most popular device for online shopping in China. Around 84% of consumers have made their purchases from a mobile device in 2017 whereas it was 71% in 2015.Since the majority of the sales are made on mobile, brands must be able to advertise and engage with users on the platforms they frequent the most.  

 

Social Media

 

In an era where social media is everything, it plays a huge role in affecting the purchase behavior of users. Brands are starting to understand the true potential of social media and they are focusing their energies towards reaching out to potential customers on digital. 51% of consumers open push notifications sent from a brand’s official WeChat account. 27% consumers indicate that they tend to buy more after receiving those notifications.

 

E-commerce

 

The demand for E-commerce in China has been increasing rapidly and acts as a key catalyst for retail. Infact, the growth in E-commerce has been surpassing the growth in offline retail. Last year, online sales grew by 28% whereas, offline sales only increased by 5%.

 

E-commerce across borders

 

E-commerce is not only seeing an increase within China, but also in international purchases. The percentage of customers that buy from overseas website have risen from 34% in 2015 to 64% in 2017. Young shoppers from 18-35 years are the leading force behind this surge.

 

With this huge untapped potential for rise in E-commerce, it would be interesting to see how brands are leveraging WeChat to achieve their goals.

A new milestone – WeChat hits 1 billion users

The biggest Chinese social media platform, WeChat, has finally reached 1 billion active monthly users. The boost in the numbers was due to the massive success of digital hongbaos (a red packet with money given as a gift during CNY). More than 688 million users sent and received these digital hongbaos.

 

The app has recorded a stunning 15.8% growth in users annually. Around 38 billion messages are exchanged every day on the platform.

 

The app has such a stronghold in China not just due to its messaging software, but also because it constantly introduces new features and functionalities that makes life simpler for its users. It recently launched a pilot study of bringing virtual identity cards in Guangdong. If this study proves to be successful, the app would become indispensable to the Government as well. The introduction of mini programs has also made WeChat more appealing to the users.

 

Since its introduction in 2011, WeChat has come a long way and continues to push its boundaries. This year, Tencent plans to venture into AR and that is definitely going to attract some more users to this platform. Wait and watch this space to know more!