What is Zhihu? And 4 key benefits of using it.

November 23, 2021

WeChat, Weibo, and Douyin are almost certainly the first platforms that come to mind when it comes to social media marketing in China. While Zhihu may not be as well-known on a global scale, its reputation is unmatched. As one of China’s most reliable, expert-led social media platforms, it is worthwhile to investigate further.

Zhihu, which was founded in 2011, distinguishes itself from its competitors by offering high-quality questions and reliable responses. 

Its name is derived from the classical Chinese phrase 

“Do you know?”. 

The platform’s main feature is that users can ask and answer questions on a variety of topics, from software development to postnatal care

People can rate, bookmark, share, and comment on responses, as well as invite individual users to respond to their queries. Experts and professionals from a variety of industries utilise this platform to offer high-quality thoughts. 

According to the platform’s SEC registration statement, Zhihu is one of China’s “top five comprehensive online content communities.” It has 76 million monthly active users and 43.1 million cumulative content creators who have published 315.3 million questions and answers since it began as an invite-only service (as of 31 December 2020). 

Zhihu Marketing and its Benefits

Any company that wants to reach educated professionals in China with more disposable income should advertise on Zhihu.

However, certain brands will gain more than others from Zhihu marketing. Those in the B2B, IT, or professional services industries, for example, would be in the best position to boost brand awareness by providing true value to platform users. Whereas, fashion and beauty brands, on the other hand, are unlikely to succeed unless they’re expressly targeting the professional market.

 

Key Benefits 

 

  • Raise brand awareness by organising a Q&A session
    Zhihu is popular among the well-educated. According to studies, 80% of registered users have a bachelor’s degree or more, and 20% have had international educational experience. Zhihu’s user base is made up of people who have a lot of money, a lot of spending power, and a lot of knowledge, and who can talk about more high-level, technical, and premium issues.
  • 3rd-Party Mentions Can Help You Build Trust
    Being mentioned on the platform can help your company create credibility and go viral through word-of-mouth within the community because the majority of the users are well-educated. Many people come to Zhihu for in-depth evaluations and research when they need to make a purchasing decision, making it an immensely strong tool for soft-selling and influencing long-term buying decisions.
  • A well-educated user base
    Zhihu receives around 26 million daily visits on a typical day. This indicates that it is commonly used by Chinese internet users. As a result, Zhihu is an excellent platform for showcasing your brand to a big number of educated and well-off people. Given a large number of users and the platform’s “Q&A” character, this is a great platform for increasing brand visibility or marketing a new product.
  • High search engine authority
    Many popular search engines, such as Baidu, Sogou, and 360.com, rank Zhihu extremely high. It has a Baidu domain authority of 8/10 and a 360 search domain authority of 9/10. This demonstrates that major search engines trust Zhihu material, making it simpler for the platform’s content to rank high in search results.

 

Conclusion

Asking and answering questions, particularly ones that connect directly to your brand’s expertise is the simplest method to engage with the community. Users don’t respond well to overt promotion, so content should be meaningful and informative rather than brand-focused. 

Additionally, some of the platform’s newer features, such as Zhihu Live, can be used by firms to demonstrate their competence; for example, a cosmetics brand could live stream basic beauty demonstrations.

The company is preparing to develop a national knowledge-based content platform, thanks to some recent investments. It intends to expand spending on content, knowledge services, and marketing, as well as artificial intelligence technology for better content personalization. Therefore, with a large number of high-level intellectual users, Zhihu provides lucrative marketing opportunities for brands and organizations.

If you require further support with setting up your account please contact our team.   We use our knowledge and expertise to help businesses build meaningful partnerships and develop a digital marketing strategy that better targets and engages Chinese customers. For additional information, please contact us by phone – Shanghai or Hong Kong

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WeChat for Beauty/ Makeup Sector

November 9, 2021

Thanks to rising disposable incomes in urban areas, consumers in China are increasingly interested in health and beauty products such as cosmetics, perfumes, fashion accessories, and vitamin supplements.

The Chinese beauty, cosmetics, and grooming market is second only to the US in terms of size and maturity after several years of rapid expansion. Although some newbies to the industry have begun to climb the rankings, foreign brands continue to outperform domestic players.

Beauty Brands and WeChat

Brands in China are turning to the WeChat app to move beyond generic marketing and into a more personal level of connection, interaction, and targeting. Many people are discovering that using WeChat to take a customer-centric strategy produces greater results than merely posting and sharing blogs and other information.

Offering unique deals and exclusive content to subscribers, samples for testing, live event invites, games and competitions with rewards, and loyalty programmes are all examples of connecting with WeChat.

 

Why WeChat for Digital Marketing?

With so much growth expected in the cosmetics industry, it’s critical for companies to establish brand recognition in China. WeChat accounts for 47% of all mobile time spent and has 1.1 billion daily users, so it goes without saying that this app is critical for organisations looking to expand their digital presence in China. 

WeChat has accumulated a vast amount of user data as a result of its many capabilities and large community. In marketing, this translates to extremely useful data for Paid Media initiatives. In fact, many Chinese businesses begin their digital presence on WeChat before developing their own website or app.

 

How can WeChat Benefit your Beauty & Service Business?

  • Subscribers can get discounts, rewards, games, entertainment, interactive experiences, and other perks.
  • To fine-tune and optimise targeting based on interest, divide the audience into categories.
  • Customers can be geo-targeted and informed about upcoming in-store deals and specials.
  • Provide customised beauty solutions for each customer.
  • Interact and communicate with people one-on-one rather than in groups.
  • Provide a personalised answer to questions and inquiries (as opposed to automated).
  • During occasions that involve gift-giving, promote and offer extraordinary one-of-a-kind gifts (such as Chinese New Year).

 

Conclusion

WeChat Ads are a hot trend in China for breaking through and winning over the audience. WeChat offers a wide range of utilities and targets, making it a wonderful chance for businesses and marketers looking to break into China.

While WeChat has a lot of potential for beauty firms, getting started can be difficult. Get in touch with our team if you need assistance with this. We use our experience and knowledge to help businesses establish a digital marketing plan that better targets and communicates with Chinese consumers. Contact us via phone or email for more information.

 

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WeChat for Education Sector

October 18, 2021

With the growing competition in the foreign education market, education brands are looking for new ways to attract Chinese students, such as incorporating e-learning courses, offering home and distance learning, and establishing physical campuses in China, among other things. As the educational landscape becomes more digitally disrupted, most educational marketers have begun to embrace digital platforms and compete in the brand and marketing area.

With over 1 billion registered users till Q1 2021, 780 million using WeChat Moments and 400 million using Mini Program, WeChat can be greatly beneficial to education sectors.

How does WeChat benefit the education sector?

One of the most difficult challenges for educational institutions such as colleges is building an efficient content marketing strategy that communicates to all of their various audiences.

WeChat advertising comes in handy in this situation. Because of WeChat’s developed digital ecosystem and vast user database, it is a common tool for education brands to leverage in their digital marketing plan. Marketers may use WeChat’s smart data capabilities to execute targeted ads and obtain vital consumer insights. 

Creating well-developed, highly detailed personas — fictional characters that encompass a certain target group or demographic, based on market research and genuine data – is one of the first steps in constructing an efficient content marketing strategy for educational organisations on WeChat.

 

Here are some ways education sectors can leverage the WeChat platforms:

  • Product Promotion
    WeChat advertising is helpful in guiding visitors to online sale sites when a business is launching a new collection or wants to promote hero products and stimulate direct sales through its marketing.

    To advertise its Chinese EMBA courses, the Chinese University of Hong Kong conducted a WeChat marketing campaign. The ad’s creativity enticed users to schedule a one-on-one inquiry session in Guangzhou or Shenzhen. Users were routed to the university’s official website when they clicked on the ‘details’ button.

    WeChat advertising is applicable to a wide range of scenarios, and brands can discover the appropriate solutions based on the characteristics of various sectors. 
  • Lead Generation Campaign
    In its ad structure, WeChat advertisements can enable simple sign-ups for lead generation campaigns. During the campaign, user conversion can be successfully boosted, which can also lead to increased brand recognition.     

    A WeChat moments ad intended at increasing the number of direct sign-ups for an education service company that provides counselling and help for students choosing international universities. The ad presented the major selling features of its service and offers with a basic creative and provided a list of its partnered schools and colleges throughout the world.

 

  • Others
    WeChat also provides other services like selling webinars or one-on-one coaching sessions, selling books and products, translations, etc. Students can see everything from scientists teaching quantum physics to professors providing writing tutorials for college applicants. Amateur enthusiasts can also learn from mountaineers, hikers, and photographers.

Conclusion

The development of mobile technology has ushered in a new era of informal, personalised, lifelong learning outside of the classroom. However, when it comes to efficiently implementing mobile learning, we’re still figuring it out.

WeChat is installed on practically every other person’s smartphone in China, as it is widely used in almost every field of life. This is the only app that overseas students in China use. As a result, any company looking to establish a presence in China’s education market should consider starting with a WeChat account and leveraging the available tools.

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WeChat for Travel Sector

October 12, 2021

Everyone who has ventured into Chinese marketing knows that WeChat, the mobile app and social media platform with over one billion monthly active users, is the place to be.

WeChat has spent the last decade trying to make its users’ lives easier. In China, it has become a “one-stop” store for social and transactional events.

Businesses can promote themselves on WeChat by requesting an Official Account or partnering with other parties. You can generate content on the WeChat service account and directly communicate with and sell to your followers and consumers if you have an Official Account. Its vast features have shown to be advantageous to many business sectors. 

 

How does WeChat benefit the Travel sector?

 

When it comes to travel, China continues to be the world’s largest outbound and inbound tourism market. In the past years, the number of domestic trips in China surpassed six billion, suggesting a ten-fold increase in comparison to ten years ago.

Travel agencies and hotels must discover innovative ways to give a holistic brand experience to their customers as the new generation of Asian travellers becomes more tech-savvy and knowledgeable.

WeChat & WeChat ads provide the global tourism sector with a real potential to communicate with locals without needing to physically be present in the country.

Some of the WeChat tools that can be leveraged by the travel industry are:

  • Check-In Service

China Southern Airlines has launched a WeChat mobile check-in service that allows passengers to skip the airport check-in wait. Once customers follow the airline on WeChat, they will be greeted with a message and instructions. Passengers must respond to the notification after which they will receive an electronic boarding card that can be printed at the airport’s self-service check-in facilities.

  • Price Comparator Function

On their WeChat account, Shangri-La Hotels is presently offering a price comparison function to help consumers get the best value for their vacation. Customers must choose a destination, a hotel, check-in and check-out dates, as well as the number of guests/rooms. The hotel price comparison search engine will then offer you the best rates for the hotel you’ve chosen instantly.

  • Smart Hotel Room

To improve WeChat customer service and introduce the concept of the Internet of things, Wechat launched this tool. This innovative technology transforms the WeChat app into a remote that allows visitors to manage all aspects of their room, including lighting, thermostats, and curtains, as well as lock and unlock doors. Customers must download the most recent version of the WeChat app, scan a room-specific QR code from the hotel room, and follow the particular instructions to use this service.

 

Other available tools include Online Booking Service, Loyalty Programs, Location-Based Service (LBS), Flash Sales, etc.

 

CONCLUSION

As China develops, the number of Chinese tourists continues to rise. With rising market demand and more inventive business models and development spots, China’s tourism sector appears to have adapted to the current condition of frequent epidemic prevention and control.  

With the help of different tourism fairs and expos, China’s cultural tourism business is recovering, providing more chances and benefits to the global tourism industry.  As a result, WeChat is the ideal medium for foreign tourism organisations trying to reach Chinese tourists.

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WeChat for B2B Sector

October 4, 2021

We’ve always heard that WeChat is a wonderful tool for marketing to customers. But what about B2B marketing on WeChat?

B2B Marketing on WeChat

Since the B2B e-commerce sector began to flourish in 2013, B2B businesses have had to adapt their marketing strategies to stay up with the ever-changing channels and platforms. Because marketing methods vary swiftly in China, western approaches may not produce the best outcomes for B2B companies. As a result, determining the best platform for building relationships and generating leads is crucial.

Tencent’s Super App, WeChat, provides the ideal ecology for B2B businesses. WeChat, which has over 1 billion monthly active users (MAUs) and 80 million public account followers, may help businesses expand if used effectively. Many Chinese people no longer carry business cards to networking events, meetings, or conferences. They merely scan each other’s QR codes on WeChat.

Businesses may conduct one-on-one direct conversations with their customers, as well as one-to-many messaging possibilities inside groups, multimedia communication, and mobile data sharing, all of which make WeChat a useful and successful corporate communication tool.

WeChat also has a multitude of built-in features, such as stock ordering and administration, quizzes, and lessons, to name a few. To get the most out of this platform, make use of as many relevant features as possible. Furthermore, the WeChat app makes any work-related information more engaging, fascinating, and enjoyable. As a result, every company’s marketing efforts should include WeChat B2B platforms.

Types of WeChat accounts

First and foremost, you will require a WeChat official account. Businesses can use a WeChat official account to communicate with customers and boost brand awareness.

The 3 types of WeChat official accounts are subscription, service, and corporate.

Both subscription accounts and service accounts are appropriate for B2B marketing.

Since it allows organisations to maintain direct relationships with clients, a service account is preferable for service-oriented enterprises and after-sales departments. Only service accounts have access to CRM, custom menus, payment integration, and mini websites.

💼 Why should brands use CRM Integrations on WeChat and how about Salesforce?

 

What Are Some of the Beneficial Features of WeChat for B2B Marketing?

 

  • WeChat Web Analytics Tool
    Businesses can utilise WeChat web analytics to see how customers engage with their websites and gather feedback on their performance in order to enhance their products or services.

 

  • WeChat Translation Tool
    Businesses will benefit from WeChat’s in-app translation service, which is available for iOS and Android users. When doing business in China, you must be completely immersed in the culture. Poor translation will result in poor marketing outcomes and harm your brand’s image. It also aids firms in gaining a better knowledge of the demands and needs of their target audience.

 

  • WeChat Template Message Tool
    Official accounts can utilise a template message to deliver crucial service notifications to their customers, such as a message informing them that a purchase has been completed successfully.

 

  • WeChat Communication Tool
    Official documents, contacts, excel sheets, videos, and plans can all be sent over WeChat. The B2B segment allows businesses to communicate swiftly with one another via messages.

 

  • WeChat Group Message Tool
    You can send gender and location-based group messaging to your target audience. This function allows you to reach the proper target audience while avoiding annoying other groups of people who aren’t interested.

Other features available include an automatic reply tool, a personalised menu tool, and many more.

 

Conclusion

WeChat B2B marketing is a wonderful tool for businesses looking to market their goods or services to Chinese customers. To create the best marketing strategy, you must not only use all of the features of WeChat B2B, but you must also understand your opportunities and challenges.

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Weibo and it’s Status in 2021

September 20, 2021

Globally, the number of people using social networking sites is constantly rising without an end in sight. By the end of 2021, there will be over 3 billion people using social networks. And with over 2 billion monthly active users, Facebook is the most widely used social media site in the world.

 

Meanwhile, WeChat, China’s most popular social media network, has more than 1 billion monthly active users all on its own. This suggests that the app and other social media giants, in general, are used by nearly all Chinese citizens.

 

However, ever since China set up the Great Firewall of China and internet censorship, in 2008, western social media giants like Facebook, Twitter, and YouTube can no longer be accessed in China. As a result, in 2009, Sina Corporation launched Sina Weibo, a microblogging site similar to Twitter and Instagram, to replace the social media giants. 

 

  • Wangyi Weibo was launched in 2010 and claimed 260 million registered users by 2012. However, Wangyi Weibo vanished by the end of 2014.
  • Later, Tencent introduced Tencent Weibo in 2010, but it failed to attract a big following. 
  • Following which, Sohu launched Sohu Weibo, but it never really took off.

 

Because of this, among all the ‘Twitter lookalikes’ that were launched after 2009, only Sina Weibo, has been around to tell the tale. With more than 300 million monthly active users since its launch, Weibo became China’s biggest social media platform after Tencent’s WeChat.

 

Despite the platform’s success since its launch, its supremacy is now being challenged by competitors like WeChat, Toutiao, Zhihu, Douyin, and others. But despite the fact that Weibo has lost some of its shine as China’s social media leader, it is still expanding rapidly, making Weibo marketing a vital tool for companies looking to expand into the country.

 

The following features on Weibo can help brands gain visibility in the China market:

  • Weibo Influencer campaigns
  • Weibo advertising
  • Weibo lottery
  • Cross-promotion
  • Organic growth

 

Despite its ups and downs, the platform is on the rise in 2021. Sina Weibo has 566 million monthly active users in the second quarter of 2021, an increase of 43 million from the previous year’s second-quarter total. The Chinese version of Twitter has quickly risen to prominence as China’s go-to micro-blogging destination.

 

In addition to text, Sina Weibo users can include photos, gifs, and videos in their posts. Weibo now allows users to post audio, video, and photo files, as well as animated gifs. Besides being able to follow friends and celebrities, users may also send and receive messages and search for information using keywords.

As for the Weibo user base, compared to WeChat, Weibo has a significantly younger base. Weibo users are quite young: 30% of them are under 20 years old and 48% are aged between 30-39 years old. This is a significant factor for the placement of your brand and products in the Chinese market. Weibo is also a very dynamic and animated site, and users expect businesses and KOLs to engage at a high level and respond quickly to their posts. Chinese users, particularly Gen Z users, frequently use Weibo to learn about new companies and promotions from major influencers in the industry.

 

In conclusion, compared to other social media platforms, Weibo has a powerful ability to connect with the younger Chinese audience. Thanks to its vast user base, user affective states and engagement rates,Weibo is still on the rise. As a result, if you are looking to grow your brand presence in China and your target audience consists vastly of Gen Z, then you need to use social media platforms like Weibo.

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What is Bilbili and Why Brands Must Consider it When targeting Gen Z

September 14, 2021

When it comes to establishing a business and grabbing the Gen-Z audience through Chinese video-sharing platforms, forums such as Douyin and Kuaishou that create short-form videos take up the majority of air. Hence, one of the fastest-growing social platforms among China’s Generation Z called the Bilibili is often overlooked.

 

What is Bibili?

Bilibili, often known as B site, is a Chinese video-sharing website where users can contribute and read “bullet” chats, which are real-time comments sent while users watch videos. Bilibili is, without a doubt, an ACG (anime, comics, and games) platform at its core and its homepage looks like any other video-sharing site on the surface, but the aesthetics are dominated by anime characters and screenshots from video games. It is because of this content that the daily active user rate has exceeded 65 million, surpassing Youku to become China’s third-largest long-video platform.

Unlike other Chinese video-sharing services such as Youku, iQiyi, and Tencent Video, Bilibili emphasises professional, user-generated material, hence earning recognition as the Chinese version of YouTube.

Users spend over 80 minutes every day on the platform, resulting in 4.7 billion monthly interactions. It also appeals to one out of every two young people in China. The platform has a highly balanced user base of 49% female and 51% male users, making it one of the most popular video platforms in the country.


Why must brands consider Bilbili?

Bilibili’s new e-commerce mini-programs debuted on the platform in April 2019. After Alibaba invested in Bilibili, it changed its online marketing strategy, focusing on e-commerce rather than user acquisition. Because of the evolving Gen-Z lifestyle, which includes online shopping as one of their most popular pleasures, it has recently become a more profitable enterprise due to which many brands are seeking to register an official Bilibili account as a means of tapping into China’s youth market.

Brands can use this platform for branding by using the “Splash Screen Ads”, which usually appear when users first open the App. Such ads were used by brands such as Swaroski to promote themselves among young Chinese audiences. Brands can also use the service to host virtual presentations and live streams.


How can brands leverage the platform?

Businesses can also use Bilibili to promote their products through its marketing platform, “Sparkle” (Huahuo), which can help with monetization by offering features like smart price recommendations, exhibiting sample work, and access to data on followers and user interaction. Another way to promote their business on Bilibili is by partnering with well-known key opinion leaders (KOLs) or key opinion consumers (KOCs) who engage with Gen Z consumers. 


How to engage with the audience on the platform?

Two of the most popular ways for brands to engage with customers on Bilibili include partnering with influencers or opening a personal account.  In both cases, it’s critical to have a good understanding of the platform and the target audience. As we all know, the majority of Bilibili users are Gen Z, who are very engaged and on the lookout for authenticity. They are savvy consumers who are well-versed in e-commerce and thus have a lot of options. To win this group, brands should work on creating their brand image and connecting it to a lifestyle, a community, a passion, or an attitude, rather than just hawking their products based on numbers.


Conclusion

Therefore, it is without a doubt that Bilibili has effectively positioned itself as a unique social video platform, with a loyal user community that is deeply involved with the creators and companies that they see as supporting the community. That’s something you won’t find on most other Chinese social media and video platforms, which is why companies should consider Bilibili as a way to reach China’s Gen-Z.

 

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Breaking Down WeChat Advertising For Luxury Brands

July 14, 2020

WeChat has completely redefined luxury brand marketing in Mainland China ever since Dior posted its first WeChat Moments ad on the platform. After that, WeChat was quite readily embraced by many international brands who wanted to tap into the Chinese fashion community.

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[UPDATE] WeChat Launches Plan to Stimulate Retail Growth

June 25, 2020

Chinese social-media and mobile-payment app WeChat is aiming to boost the recovery of the retail industry and has already introduced measures for it.

The firm’s Wechat Retail Growth Plan can help global businesses and brands better understand and use WeChat’s tools and functions for faster resolution of challenges created by COVID-19.

“The plan uses several recent services launched by WeChat, including WeChat Live for businesses – which allows them to interact with customers and generate sales via live streaming – and WeChat Work 3.0, which has become a key platform for remote working during the pandemic, connecting enterprises with customers.”

WeChat’s key services promoted by the growth plan also include a 1 on 1 Consultant, allowing retailers to tap into existing user bases and manage fans. Retailers can also initiate direct conversations with followers. The plan also includes WeChat Pay, which has encouraged cross-border e-commerce, local orders and scan-and-go self-service during the pandemic.

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How To Promote Your Account On WeChat

June 2, 2020

WeChat is more than just an instant messaging app. It has become a lifestyle for people living in Mainland China. It functions as a chat app, a marketplace, a dynamic marketing tool and much more. The number of monthly active WeChat users is over 1 Billion as of 2019, and around 80% of them are between the ages of 20 to 40. Its holistic ecosystem, with tools that enable companies to do everything from realization to conversion, makes it very convenient for brands and users to interact with each other. This opens up a lot of avenues for executing effective promotions and campaigns.

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